At MATASHA, we are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Information We Collect

We may collect the following personal information from you when you visit our store, contact us, or make a purchase:

• Full name
• Address (for delivery or invoicing)
• Contact details (email address, phone number)
• Payment information (processed securely and never stored)
• Details about your purchase or enquiry

2. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Arrange deliveries and fitting services
• Respond to your queries or requests
• Provide after-sales support
• Maintain records for tax and legal purposes
• With your consent, send updates or promotional offers (you can opt out at any time)

3. How We Store Your Information

Your data is stored securely in our business systems. We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your details with:

• Trusted third-party delivery or fitting services to complete your order
• Payment processors (secure and compliant)
• Legal authorities when required to comply with the law

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing of your data
• Withdraw consent to marketing communications at any time

To exercise any of your rights, please contact us at:
Email: hello@matasha.co.uk
Phone: 07538621909
Address: The Verdin Arms, Nantwich Road, Middlewich, CW10 0LW

6. How Long We Keep Your Data

We only keep your data for as long as necessary to fulfil the purposes we collected it for, including legal, tax, or reporting requirements.

7. Cookies (if applicable)

If we have a website that uses cookies, we will inform users via a cookie notice. Cookies help improve website performance and your browsing experience.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available in-store or on our website (if applicable).