• info@matasha.co.uk

Privacy Policy

Privacy Policy

Effective Date: 14th April 2026

Matasha (“we”, “our”, or “us”) operates a marketplace platform connecting customers with local carpet and flooring suppliers.

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data:

  • Name
  • Email address
  • Phone number (if provided)
  • Location data (for job matching purposes)
  • Job enquiry details submitted through the platform
  • Supplier business information
  • Payment and subscription information (processed securely via Stripe)

2. How We Use Your Information

We use your data to:

  • Connect customers with relevant suppliers
  • Enable suppliers to respond to job enquiries
  • Manage user accounts
  • Process subscriptions and payments
  • Improve platform performance and user experience
  • Communicate important updates or support responses

3. Sharing of Data

  • Customer enquiry details are shared with suppliers who choose to respond
  • We do not sell personal data to third parties
  • Payment information is handled securely by Stripe

4. Data Storage and Security

  • We use secure systems including Firebase to store and manage data.
  • We take appropriate technical and organisational measures to protect your data.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing

To exercise these rights, contact us at: info@matasha.co.uk

6. Data Retention

We retain personal data only as long as necessary to provide our services and meet legal obligations.

7. Contact Us

If you have any questions about this Privacy Policy, please contact: info@matasha.co.uk

8. Updates

We may update this policy from time to time. Changes will be reflected with an updated effective date.